Highfield Level 2 Award in Conflict Management (RQF)

This qualification provides comprehensive training in conflict management, covering practical capabilities required for conflict resolution. It includes live video tutorial lessons, fully online e-learning, and a multiple-choice exam. 
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Time of Completion
 
The course is typically completed in 2-3 days with a total learning duration of 8 hours. Learners are given two free attempts to complete the multiple-choice question exam, with 99% of learners passing within their first attempt. 
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Use in the Industry
 
This qualification is tailored to support roles within the workplace, especially customer-facing roles. It aims to enhance the practical capabilities required for conflict resolution, making it beneficial for individuals looking to prevent conflict situations and build confidence in addressing them effectively when necessary. 
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Progression Routes
 
The Level 2 Award in Conflict Management can benefit career advancement, especially in roles where interpersonal skills and employee well-being are crucial. It can also be a stepping stone for further education in related fields.